Refund Policy

a. Defective or Unusable Digital Content

We will issue a refund if the digital content is defective or unusable, preventing you from accessing or using the content.

b. Unauthorized Purchases

If you believe there has been an unauthorized purchase using your account, please contact us immediately for investigation and potential refund.

a. Contact Support

To request a refund, contact our customer support team at submit.india@gmail.com within 15 days of the purchase.

b. Provide Information

When requesting a refund, please provide your order number and a detailed explanation of the issue.

c. Verification

We may need to verify your claim before processing a refund.

a. Processing Time

Refunds will be processed within 10 days of approval.

b. Method of Refund

Refunds will be issued to the original payment method used for the purchase.

a. Change of Mind

We do not offer refunds for purchases made due to a change of mind. Please review your order carefully before completing the purchase.

b. Technical Compatibility

It is the responsibility of the user to ensure that their device and software are compatible with the digital content before making a purchase.

a. Updates and Replacements

We may offer updates or replacements for digital content instead of a refund, at our discretion.

a. Updates

This Refund Policy may be updated from time to time. The latest version will be posted on the CareFreeDownload.com website.